Language
Language
Cart Cart

Exceptions for returns | Official FIFA Online Store

FAQ

Are there any exceptions to the qualifications listed above?

If you believe you have received the wrong item or a defective, we will extend your returns period to 60 days while we work with you to get you a replacement. We do not necessarily expect a defective item to be in original condition. We expect it to show signs of normal usage consistent with its purpose. If we mistakenly sent the wrong item, you must send it back in new condition for us to be able to send the correct item. Customized items are non-refundable but are still subject to the same quality guarantees as the rest of our merchandise.

Was this helpful? 100% of other people think it was helpful

FIFA Partners

2018 FIFA WORLD CUP RUSSIA™

FIFA Partners

  • Adidas
  • Coca Cola
  • Wanda
  • Gazprom
  • Hyundai
  • Qatar Airways
  • VISA


FIFA World Cup™ Sponsors

  • Budweiser
  • Hisense
  • Mc Donald
  • Mengniu
  • VIVO


Regional Supporters

  • FIFA Fairplay
  • Alfa Bank
  • Alrosa
  • Rostele
  • Russian Railwayls
  • FIFA