Notice on the Customer's Right of Rescission
Sportnex GmbH for the Official FIFA Online Store
1. Right of rescission
You are entitled to withdraw from this contract within thirty days, without stating reasons.
The period for cancellation is thirty days from the day that you, or any third party authorised by you other than the carrier, have or has accepted delivery of the final item(s) of your order. In order to exercise your right, you must inform us (Sportnex GmbH, Landwehrstr. 37, Tel.: +49(0)89-5526088-36, Fax.: +49(0)89-5526088-39, Email FIFA-STORE@sportnex.de) of your decision to withdraw from this contract by submitting a clear declaration (e.g. via fax, e-mail, or letter sent by post).
You may use the attached model withdrawal form, but it is not obligatory.
In order to comply with the withdrawal period, it is sufficient for you to send us to notice that you are exercising your right of withdrawal before the withdrawal period has expired.
2. Consequences of withdrawal
If you choose to withdraw from this contract, we shall refund all payments we have received from you without delay, including shipping costs (except for additional costs arising in the event of selecting a method of shipping different from the most cost-efficient standard delivery offered by us), no later than fourteen days from the date on which we have received the notice of withdrawal from this contract. The repayment shall be made using the same payment method that you used for the original transaction, unless otherwise explicitly agreed with you; under no circumstances shall you be charged fees for this repayment. We may withhold the refund until the items have been returned to us, or until you have provided evidence that you have shipped the goods, whichever is earlier.
You must send back or hand over the goods to us without delay, no later than fourteen days from the day on which you notified us about withdrawing from this contract, either to us or to IDEAL Pack GmbH, c/o FIFA-Lager Sportnex, Pfaffenstraße 47, 74078 Heilbronn. The deadline shall be deemed to have been observed if you send the items before the fourteen-day deadline has expired. We shall bear the cost of returning the items. You shall only be liable for any potential reduction in value of the items if this reduction in value is due to handling on your part which was not necessary for testing the quality, characteristics, and functioning of the items.
3. Exclusion of the right of rescission
There is no right of cancellation with respect to contracts
- for the delivery of goods which are not prefabricated and for the production of which an individual choice or decision by the consumer is required or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose sell-by date passes quickly;
- for the supply of sealed goods which are not suitable to be returned for reasons of health or hygiene if their seal was removed after delivery;
- for the supply of goods that, after delivery, and due to their nature, have been inseparably mixed with other goods;
- for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery;
- for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.